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SIP Trunk Recording



Typical voice recording solutions for IP-based communications networks require duplication of the voice stream on switches. While this method has some advantages in specific environments there are cases where duplication of voice streams on switches is not efficient or reasonable.

With SIP Trunk Recording, also referred to as “Built-in-Bridge” recording or conference recording, there is no need to replicate packets at switches. In this case the replicated packets are sent directly by the IP phone to the AND Phone Recorder server.

Offering SIP trunk recording enables close integration of voice recording solutions in remote branches and in large corporate environments.

SIP trunk recording requires the Cisco
Unified
Communications Manager version 6.0 with the Recording API.

Another useful service available with SIP trunk recording is a dictation machine offered for all IP phone users. Therefore users can easily record voice messages and replay the messages simply on the IP phone.


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